Privacy Policy

This is a starting draft. Have it reviewed by your legal adviser before publishing, so that it matches how Smart Tech actually handles data.

What we collect

When you submit an enquiry or contact form we collect your name, organisation, business email, mobile number, delivery city and state, your message and any document you attach. Our website also records technical information such as your IP address and browser type for security.

Why we collect it

We use these details only to respond to your enquiry, prepare and send quotations, and follow up on your requirement. We do not sell your data.

Legal basis and consent

We process your personal data on the basis of the consent you give when you submit a form, in line with the Digital Personal Data Protection Act, 2023. You may withdraw consent at any time by writing to us.

Who can see it

Only authorised Smart Tech staff can access enquiries. Our hosting and email providers process data on our behalf under appropriate safeguards.

How long we keep it

We keep enquiry records for up to 36 months after the last activity, after which they are deleted, unless the law requires us to keep them longer.

Your rights

You can ask us to access, correct or delete your personal data, or to stop contacting you. Email us at the address on our Contact page.

Cookies

See our Cookie Policy for details of the cookies we use.

Contact

For privacy questions or complaints, contact Smart Tech using the details on our Contact page.